Job Overview
About Inter-City Smart Bus by RailYatri
India’s First Smart Bus service ensuring basic facilities with uniform standardization i.e. On-time guarantee (50% refund for more than 30 minutes delay from last boarding point), attached clean toilet, trained driver & crew, live GPS & CCTV for travel safety, clean & comfortable seats, hygiene sealed blankets & mineral water.
Job Description: Bus Captain – Full time.
Shift Timings & weekly working days: Night Shift, 6 Days
Salary on offer: Rs-18000- 25000/- per month depending upon skills and experience.
Job Responsibilities:
Owning the responsibility of boarding the passengers to our buses .
Reaching allotted bus boarding point on time and assist passengers reaching their respective seats .
Ensuring facilities on the bus are as promised to our customers hence maintaining a daily
checklist .
Calling passengers if they don’t reach on time and guiding them to the boarding point.
Involving with all the stakeholders to highlight the issues and improve the passenger experience.
Responsible for spot bookings and keeping daily accounts of the same .
Travelling with the bus and coming back next day (8 to 14 hours travel time) .
Assisting passengers with respect to their needs and promised amenities during the journey .
Job Requirements/Skills:
Hospitality and customer service experience would a big plus .
Should be able to travel with bus and reach boarding point daily.
Professional behavior while dealing with passengers and welcoming, polite
language.
Good communication skills. Hindi speaking is must. Basic knowledge of English is
desired.