Job Overview
MK GROUP JOBS & PLACEMENT a unit of MK GROUP OF COMPANY Hiring Branch Manager Sales and Marketing, East Zone(Bihar, WB & Jharkhand) Location a leading electronics and appliances service provider committed to delivering exceptional customer service. With a strong presence in the LED TV, Air Conditioner, and Washing Machine segment, we are looking for an experienced Service. Manager to appoint new service centers and lead our service team and ensure the highest level of customer satisfaction.
JOB DESCRIPTION:
As the Branch Manager, you will be responsible for the overall performance, growth, and profitability of our branch. You will lead a team, manage operations, and ensure that our products and services meet the needs of our customers and partners.
KEY RESPONSIBILITIES:
Team Leadership: Lead, mentor, and manage a team of branch staff, including sales, service, and administrative functions, to achieve excellent performance and customer satisfaction.
Sales and Business Development: Develop and implement strategies to drive sales growth, increase market share, and meet or exceed branch revenue targets.
Customer Relations: Build and maintain strong relationships with key customers, dealers,distributors, and retailers to ensure customer satisfaction and loyalty.
Service Management: Oversee the service operations for LED TVs, Air Conditioners,
Refrigerators, and Washing Machines, ensuring high quality repairs and maintenance services.
Operations Management: Manage branch operations efficiently, including inventory, logistics, and customer support, to ensure smooth day-to-day functioning.
Budget Management: Prepare and manage the branch’s budget, optimizing costs while meeting revenue targets.
QUALIFICATION AND SKILLS:
• Bachelor’s degree in a related field (preferred).
• 12+ years of experience in branch management, with a strong background in consumer electronics and home appliances.
• Proven track record of achieving and exceeding sales and operational targets. Strong leadership, communication, and interpersonal skills.
• Strategic thinking and the ability to drive results in a competitive market.
• Knowledge of the LED TV, Air Conditioner, Refrigerator, and Washing Machine industry.
• Willingness to take ownership and responsibility for branch performance.
• Excellent organizational and problem-solving abilities.
JOB CATEGORY: BRANCH MANAGER (Electronic Home Appliance Sales & Marketing)
JOB TYPE: FULL TIME
EXPERIENCE: 10 to 12 Yrs.
SALARY RANGE: 10 LPA to 25 LPA
Job Location: Bihar, Jharkhand, West Bengal (One Position/State)
Selection/Interview Process : 1st Round Telephonic, Final Round Virtual Video Conference.
Share Your Resume: pranav.raj@mkgroupjobs.com