Bulk hiring Cyber Security, Network Support, NOC, ORT Engineer and FTTH Engineer for Direct Client of Largest Optical Fiber Network Project.

HR RECRUITER MK GROUP
  • Gurugram
  • Post Date: August 28, 2024
  • Apply Before: July 28, 2029
  • Applications 13
  • Views 464
Job Overview

MK GROUP JOBS & PLACEMENT a unit of MK GROUP OF COMPANY  Bulk hiring for below Position for our Direct Client of Largest Telecom Operator & Optical Fiber Network Project.

Position : Cyber Security, Technical/Network Support, NOC/ORT Engineer and FTTH Engineer.

Job Location – Noida, Gurugram, Delhi NCR & Remote WFH.

Monthly Salary Rs- Fix 35k to 60k + Variables 

Male & Female both can apply

Educational Qualification – BE /B.Tech/BCA/B.Sc/Graduation/Diploma in Engineering.

Experience – Min. 1 year of relevant work experience Knowledge of IT Network Support(L1 & L2)/ CCNA/NOC/ORT/FTTH/ISP etc.

Note: Fresher BE /B.Tech/BCA/B.Sc/Diploma Candidate can also Apply Through Paid Telecom Network Engineer’s Sourcing Training & Placement Program.

Roles and Responsibilities:
Customer complaint Online Resolution and Field team support for open SR’s Reduction.
 Basic remote troubleshooting, coordination with Customer fault SLA improvement.
 Show technical competency during Technical Escalation Management, Customer fault MTTR Improvement.
 Customer fault Minimization-GFR reduction, Document and escalate issues as needed, following standard protocols.
Adhere to defined quality and compliance guidelines and meet SLAs.
 Customer fault analysis and improvement plan implementation
 Team productivity and skill enhancement, Strong working knowledge of: Networking fundamentals (LAN/WAN, TCP/IP, DHCP, DNS), Routing & Switching, Network like Wi-fi, Modem, Ram, Rom, IP address, Mac Address
 Network fault Identification thru customer complaints and inform internal teams, Excellent verbal communication skills in English, Ability to work on rotational shifts including weekend, Experience supporting international clients is mandatory.

Interested candidates can also Apply via Email CV to hr@mkgroupjobs.com & WhatsApp to +91-9289595334.

 

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