Job Overview
MK GROUP JOBS & PLACEMENT a unit of MK GROUP OF COMPANY Bulk hiring for below Position for our Direct Client of Largest Optical Fiber Network Project.
Position : NOC/ORT Engineer and FTTH Engineer.
Job Location – Gurugram, Pan India (North) and Delhi NCR.
Monthly Salary Rs- 35k
Male & Female both can apply
Educational Qualification – BE /B.Tech/BCA/B.Sc/Diploma in Engineering.
Experience – Min. 1 year of relevant work experience Knowledge of IT Networking/ Broadband/FTTH/ISP etc.
Note: Fresher BE /B.Tech/BCA/B.Sc/Diploma Candidate can also Apply Through Paid Telecom Network Engineer’s Sourcing Training & Placement Program.
Roles and Responsibilities:
Customer complaint Online Resolution and Field team support for open SR’s Reduction.
Basic remote troubleshooting, coordination with Customer fault SLA improvement.
Show technical competency during Technical Escalation Management, Customer fault MTTR Improvement.
Customer fault Minimization-GFR reduction
Customer fault analysis and improvement plan implementation
Team productivity and skill enhancement.
Network fault Identification thru customer complaints and inform internal teams.
Interested candidates can also Apply via Email CV to hr@mkgroupjobs.com & WhatsApp to 8595118821